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Contact Us

A real person on the Treasure Coast answers — not a ticket queue, and not a bot. Email or text us and you will hear back, usually the same day.

Email

support@v3compounds.com

Best for order questions, batch certificates and bulk enquiries. Answered the same business day in almost every case.

Text Us

772-404-7319

When you contact us, you’ll reach a real person here on the Treasure Coast. Texting is usually the quickest way to get in touch.

Hours

M-F 9am-5pm EST (excluding major holidays)

Orders placed before 2:00 PM Eastern Standard Time (EST) on business days are typically shipped the same day. Orders received after 2:00 PM EST are shipped on the next business day (excluding holidays). See the Shipping Policy.

Thanks — your message is on its way. We’ll reply by email, usually within one business day.

What we can and cannot help with

We supply reference standards for laboratory research. That shapes what our staff are able to answer, and we would rather be straight with you about it up front.

We can help with

  • Order status, tracking and delivery problems
  • The Certificate of Analysis for a specific batch number
  • Shipping questions, address corrections and cut-off times
  • Payment methods, invoices and receipts
  • Bulk or repeat-order enquiries
  • Anything about the physical or chemical properties of the material we supply

We cannot help with

  • Dosing, quantities or administration of any kind
  • Protocols, schedules or how to run an experiment
  • Which compound you should choose, or what a compound will do
  • Anything relating to use in or on a human or an animal
  • Medical, veterinary or legal advice

Where we are

We are based on the Treasure Coast, Florida and ship nationwide. We are a shipping operation rather than a storefront, so there are no walk-in collections — everything goes out by carrier.

Before you write in

If you are chasing a certificate, have the batch number from your vial label ready — it is the fastest route to the right document. If you are chasing an order, the order number does the same job.

Look up a batch
Read the FAQ
Research Use Only — Important Notice

All products offered on this website are sold as reference standards for laboratory and research purposes only. They are strictly not for human or animal consumption of any kind, and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Nothing on this site is medical advice.

Products are not drugs, foods, cosmetics or medical devices, and have not been evaluated by the Food and Drug Administration. Any statement made on this site refers to the physical and chemical properties of the material supplied and must not be interpreted as a claim of therapeutic effect. By purchasing from V3 Compounds you confirm that you are a qualified researcher aged 21 or over, that the material will be handled only by trained personnel in an appropriate laboratory setting, and that you accept full responsibility for its lawful and safe handling, use and disposal.